Retail Nusa — unifying 23 stores and one online shop

Zero closed days during rollout

Documented by Rian Prasetyo, Principal Consultant · Manufacturing · 12 min read

POS training — store staff

01 — Overview

Twenty-three tills, zero closed days

Every store ran its own POS, its own prices, and its own idea of stock on hand. The webshop ran a fourth idea. Unification had been "next quarter" for three years.

The full documented journey is being migrated from our archive. The facts, the process, and the 90-day numbers will be published here exactly as they happened.

Written by the consultant who lived it

Rian Prasetyo

Principal Consultant · Manufacturing

Twenty-three stores migrated to one POS and one stock ledger — without closing a single store for a single day.

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