Legal
Terms of service
The agreement between you and Teduh Technology when you use the teduh.tech website, the client zone or the Teduh Technology app.
Effective 7 July 2026
Agreeing to these terms
These terms are a contract between you and PT Teduh Solusi Technology ("Teduh", "we", "us"), a technology consultancy based in Bogor, Indonesia. By browsing teduh.tech, booking a consultation, or using the client zone or the Teduh Technology app (together, the "Services"), you agree to them. If you are using the Services on behalf of a company, you confirm you have authority to bind that company.
If you do not agree with these terms, please do not use the Services.
What the Services are
The website presents our work and lets you book a consultation. The client zone and the Teduh Technology app give clients a private space for an engagement — documents, messages, scheduling and project records. Consulting engagements themselves are governed by the separate proposal, statement of work or services agreement signed for that engagement; where those documents conflict with these terms, the signed agreement prevails.
Your account
Client zone accounts are created by us for clients and their teams. You are responsible for keeping your credentials confidential and for activity under your account. Tell us promptly at teduh.technology@gmail.com if you suspect unauthorised access, and keep your account information accurate.
Consultation bookings
Booking a consultation through the website is free and creates no obligation on either side. Consultations are working sessions, not sales calls; the advice given in them is general in nature until confirmed in a signed engagement. We may reschedule or decline a booking, and will tell you if we do.
Acceptable use
When using the Services, you agree not to:
- break the law, or infringe anyone's rights, including intellectual-property and privacy rights;
- probe, disrupt or overload the Services, or try to access accounts, systems or data that are not yours;
- upload malicious code, or use the Services to send spam or unsolicited messages;
- copy, scrape or resell the Services or their content, except as these terms allow;
- misrepresent who you are or who you work for.
We may suspend or close accounts that breach these rules.
Your content, our content
Yours. Documents and other materials you or your company place in the client zone remain yours. You give us the limited licence needed to store, display and process them in order to provide the Services and deliver the engagement — nothing more.
Ours. The Services and their design, text, code and branding belong to Teduh or its licensors. Client journeys and insights published on the website are for your reading; you may share links to them, but may not republish them without permission. Ownership of engagement deliverables is set out in the signed agreement for that engagement.
Third-party services
The Services can connect to third-party services you choose — for example, Google Calendar for scheduling, as described in our privacy policy. Those services have their own terms, and connecting them is optional; you can disconnect at any time. We are not responsible for third-party services or for changes they make.
Fees
Browsing the website, booking a consultation and using the client zone during an engagement carry no separate charge. Fees for consulting work are set out in the signed proposal or statement of work for each engagement.
Disclaimers
The Services are provided "as is" and "as available". We work carefully, but we do not promise the Services will be uninterrupted, error-free or fit for a particular purpose, and content on the website — including client journeys and insights — is provided for general information, not as professional advice for your specific situation. To the extent the law allows, we disclaim all implied warranties.
Limitation of liability
To the extent permitted by law, Teduh is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, arising from your use of the Services. Our total liability for claims relating to the Services is limited to the amount you paid us for the Services in the twelve months before the claim — or, where you have paid nothing, to IDR 1,000,000. Liability under a signed engagement agreement is governed by that agreement. Nothing in these terms excludes liability that cannot be excluded by law.
Suspension & termination
You can stop using the Services at any time, and can ask us to close your account and delete your data as described in the privacy policy. We may suspend or terminate access to the Services for breach of these terms, for security reasons, or when an engagement ends — in which case we will give you a reasonable opportunity to retrieve your materials from the client zone. Sections that by their nature should survive (content ownership, disclaimers, limitation of liability, governing law) survive termination.
Governing law
These terms are governed by the laws of the Republic of Indonesia. Disputes will first be discussed in good faith; failing resolution, they are subject to the courts of Bogor, Indonesia, unless a signed engagement agreement says otherwise.
Changes to these terms
We may update these terms as the Services evolve. The current version, with its effective date, always lives at this page. For material changes we will notify active client zone users before the change takes effect; continuing to use the Services after that means you accept the new terms.
Contact
PT Teduh Solusi Technology — Bogor, Indonesia
teduh.technology@gmail.com · teduh.tech